Are you aware of the futuristic possibilities of AI-powered cognitive customer service? Get a glimpse of the power of AI for sales conversion & CX.
The Future of Cognitive AI in Customer Experience
Focusing on Your Customer Experience Is Great for Business
Focusing & improving your customer experience can help increase sales conversions & the support ticket deflection - best recipe for a business' success.
7 Ways to Deliver an Unbeatable Customer Experience
There is not 1, 2, or 3, but 7 concrete ways with which you can deliver an unbeaten customer experience & increase sales conversions effectively.
Still Using Search on Your Website? You’re Missing the Power of AI Point-and-Click
93% of online experiences begin with a search engine. This doesn't mean that your website should work as a search engine and based on type-to-search. Now, websites that provide point-and-click are becoming more effective due to several reasons. One of them being the internet of oversaturation.
2017 - Shaping the Future of Customer Experience
Customer satisfaction is main factor for increasing customer satisfaction and giving positive experience to customer. Technology can help in giving better solution to customer for giving more positive experience.
5 Tips To Make Digital Payments Easier For Ecommerce
Online payment are trust worth, secure and helps in paying the payment easily in a flow. Payments gateways can increase the customer satisfaction and help business to grow their online presence more stronger.
How Can Thinking Small Propel You To Greatness?
The smallest things matter not only in life but also in business - especially for customer service. Learn the importance of small from CX guru Shep Hyken.
Why Visitors to Your Site Rarely Become Customers
To attract the potential audience is one thing. To convert potential targets into a customer & get higher sales conversions from visitors is totally another.
Why Automation is the Future of Personalisation
If there’s one thing most customer service experts agree these days it’s that the future lies with more personal, empathetic service. The future of customer service will be more automation through Artificial Intelligence. Companies can now build automated solutions which are as good as humans.
Fill In Your Content Gaps With Trending Topics
Don’t just count on plain regular blogging practice. Fill in the gaps in your content with hot trending topics & easily increase sales conversions in the end.
Great Expectations: Why Self-Service Is the Future of Customer Service
Website self-service is the future of customer service: integrate it on your site, get higher ticket deflection ratio & be the Dickens of CX industry.
Breakthrough Ways to Cut Customer Support Costs
Communication has changed with the smartphones and with the digital technology. This thing mainly revolutionized the way people thinks about the digital world for more effective and user-friendly services.
Why Your eCommerce Store Needs Artificial Intelligence To Survive
There is a symbiotic relationship between Artificial Intelligence and online shopping. It analyzes huge swathes of digital data and drawing insights from the patterns they recognize. They adopt tasks such as identifying pictures and recognizing a voice, and then they leverage speed and volume.
E-commerce: What it Can Learn From Customer Experience
E-commerce is great! No doubt about it, but when it comes to customer experience, e-commerce often lags behind. The good thing is - this can be fixed!
6 Companies Are Revolutionizing the User Experience Through Chatbots
Companies are embracing more tech-savvy methods of communication like AnswerDash, allowing them to respond to customer instantly, 24 hours a day, 7 days a week.
High Traffic Does Not Equal Good Customer Experience
What to do when too many people come to your site & too many leave as well? Provide good customer service & retain as many visitors as you like.
The Mobile App: A Critical Part of Your Omnichannel Strategy
An omnichannel strategy is incomplete without the existence of a mobile app. Learn how it can increase sales conversions with a mobile omnichannel strategy.
Harness The Power of Predictive Self-Service
Everybody today knows about the remarkable benefits an AI-powered self-service platform & predictive Q&A do for CX. Learn how you can implement it properly.
Does Your Site Meet the Ultra-High Expectations of Millennials?
Good customer experience is important for getting good online business through websites. Giving good experience to customer is important for having better business opportunities. Customer satisfaction is important for business growth
Don’t Make Me Wait: The New Era of Customer Experience
The era of making your customer wait is gone! Deploy the fast-paced AI-powered self-service platform & take your CX to the new level of excellence!