To attract the potential audience is one thing. To convert potential targets into a customer & get higher sales conversions from visitors is totally another.
Why Visitors to Your Site Rarely Become Customers
Why Automation is the Future of Personalisation
If there’s one thing most customer service experts agree these days it’s that the future lies with more personal, empathetic service. The future of customer service will be more automation through Artificial Intelligence. Companies can now build automated solutions which are as good as humans.
Fill In Your Content Gaps With Trending Topics
Don’t just count on plain regular blogging practice. Fill in the gaps in your content with hot trending topics & easily increase sales conversions in the end.
Great Expectations: Why Self-Service Is the Future of Customer Service
Website self-service is the future of customer service: integrate it on your site, get higher ticket deflection ratio & be the Dickens of CX industry.
Breakthrough Ways to Cut Customer Support Costs
Communication has changed with the smartphones and with the digital technology. This thing mainly revolutionized the way people thinks about the digital world for more effective and user-friendly services.
Why Your eCommerce Store Needs Artificial Intelligence To Survive
There is a symbiotic relationship between Artificial Intelligence and online shopping. It analyzes huge swathes of digital data and drawing insights from the patterns they recognize. They adopt tasks such as identifying pictures and recognizing a voice, and then they leverage speed and volume.
E-commerce: What it Can Learn From Customer Experience
E-commerce is great! No doubt about it, but when it comes to customer experience, e-commerce often lags behind. The good thing is - this can be fixed!
6 Companies Are Revolutionizing the User Experience Through Chatbots
Companies are embracing more tech-savvy methods of communication like AnswerDash, allowing them to respond to customer instantly, 24 hours a day, 7 days a week.
High Traffic Does Not Equal Good Customer Experience
What to do when too many people come to your site & too many leave as well? Provide good customer service & retain as many visitors as you like.
The Mobile App: A Critical Part of Your Omnichannel Strategy
An omnichannel strategy is incomplete without the existence of a mobile app. Learn how it can increase sales conversions with a mobile omnichannel strategy.
Harness The Power of Predictive Self-Service
Everybody today knows about the remarkable benefits an AI-powered self-service platform & predictive Q&A do for CX. Learn how you can implement it properly.
Does Your Site Meet the Ultra-High Expectations of Millennials?
Good customer experience is important for getting good online business through websites. Giving good experience to customer is important for having better business opportunities. Customer satisfaction is important for business growth
Don’t Make Me Wait: The New Era of Customer Experience
The era of making your customer wait is gone! Deploy the fast-paced AI-powered self-service platform & take your CX to the new level of excellence!
Why are Companies Grappling with Basic Customer Service?
This article highlights the major findings discussed in a recent event in Australia about the difficulties faced by companies in providing basic customer service.
The Power of Proactive Customer Service Solutions
With 40% of the world's population buying online, there is no other option except providing proactive AI-powered self-service customer experiences.
ASOS ‘Awesome on Mobile’ as Results Show Technology Drives Growth
ASOS, the renowned British online fashion firm, has shown a 26% increase in sales which they credit to their 'Awesome on Mobile' customer experience.
How TireBuyer Increased Their Sales Revenue per Visitor by 13% In Only a Few Weeks
Tirebuyer is a premier online provider of discount tires and wheels. With answerdash, an innovative self-service technology platform, Tirebuyer increased their revenue per visitor while efficiently and effectively answering customer inquiries without additional expensive service representatives.
11 Changes That Are Revolutionizing The Customer Support World
Evoluation of new technologies giving good customer experience. Customer wants more work at a faster speed. Involving new technologies is very much important for having good impact of the business over customer.
What Will Customer Experience Look Like In 2017?
The customer experience would look very different in coming years. It would be all about chatbots (AI robots that interact with you through apps), Geofencing (receiving messages when you enter or exit a certain area), Omnichannel (consumers recognized as the same person across all shopping channels)
B2B Buyers Don't Want to Talk to You. They Want a Frictionless Self-Service Experience.
If you want to stand out from your competition, you should consider a predictive self-service solution such as AnswerDash.