Do you want to cut the expensive & costly support queries & increase sales conversions with better CX? Get help from AI-powered self-service platform AnswerDash.
Ten Powerful Reasons to 'Fall in Love' with Customer Success
Nurturing relationships and positive experiences with customers have a significant impact on whether they choose to do business with you or not.
How to Scale Customer Service When You Can’t Hire More People
AnswerDash is a highly-utilized relevant contextual answer service that frees customer service teams to serve high-touch customers needing more of their time.
4 Things That Make Professors Great Startup Executives—And 4 Things That Make Them Terrible
Professors can provide good service to company by giving their knowledge. The communication skills can also give good business opportunties and helps in leading the team to acheive the targeted goals using successful technologies.
The Seven Principles of Millennial-Minded Design for Customer Experience Success
It's important to understand and embrace millennials as a powerful generation for future business success. So, adopt CX techniques which suits their needs.
Myths vs. Reality: Understanding Truths About "Next Gen" Millennials and Business
Millennials are projected to spend around $200 billion in online purchasing. So it is important to know the difference between myth & reality of the "Next Gen."
Scale Your Desk.com Support Center with Contextual Customer Self-Service
AnswerDash makes it easy to "bring forward" Support Center articles as self-service Q&A, that appear directly on pages where your customers have questions.
Bring your Knowledge to the Point-Of-Action with AnswerDash
Knowledge can be enhanced by using contextual self-services for empowering customer for achieving the goals easily. It mainly requires to navigate within a desired path for supporting the customer with their answer.
Scale Your Support Team with the AnswerDash Zendesk Integration
AnswerDash integrated with Zendesk and this has enabled customers to customize and build innovative customer success solutions. With this integration, you can automatically deliver AnswerDash questions as Zendesk tickets and you can also write an answer from any ticket within your Zendesk account
Customer Service Experience 2015: Looking Back and Charging Forward
In new Era companies are taking new steps for giving seamless customer satisfaction for developing good position in market and making tough competition for the competitors. Focusing on customer satisfaction is main point for any company.
Customer Self-Service: The Gift that Keeps on Giving
Solving customer queries using self-service technology can help in solving customer queries easily. Helping customer to get all the answers and by investing in support to the valuable customers by using low resource and empowering the things
Why Your Help Island Knowledge base Software Isn't Helpful for Your Customers
You hope that when your customers have a question, they will go to your knowledge base, search, and find an answer but this doesn't work because the user experience is missing.
Turn Your Support Center into a Profit Center in 5 Steps
In order to enable self-service on your website here are 5 easy steps: Uncover if your website benefits from the run-time content. Identify what content on your site was helpful. Keep visitors on goal. Reduce the amount of work your visitors must do. Make it easy for your customers to escalate.
Defining the Future of the Customer Service Experience
Customer service experience is the new definition of a successful business. Let's take a look at what updates will continue in 2015 & beyond for the CX.
4 Customer Service Secrets for Subscription-Based Businesses
Great customer experience can be unified with great customer service by using contextual self-service where users can get answers, right where they need them.
Introducing AnswerDash Zendesk Integration for Contextual Customer Self-Service
AnswerDash has integrated with Zendesk. AnswerDash for Zendesk makes it easy to automatically import Q&A from the Help Center articles and quickly turn any Zendesk ticket into AnswerDash contextual self-service Q&A. This integration automatically delivers new AnswerDash questions as a Zendesk ticket.
5 Customer Experience Leaders We’re Thankful For
Customer satisfaction is important for having good customer base. Implementing self-services tools can give good customer satisfaction and help companies to gain good customer banch for growth of the company.
The Two Psychological Reasons Customers Leave You
When a customer collides with a service tool, they often feel frustrated and defeated. There are two sole reasons behind that. Firstly, People blame themselves. Secondly, there is a drastic shift towards self-sufficiency.
From Research to Tech Startup, the “What if we?” to “How can we?”
New ennovations and discoveries can help in aquiring new business possibilities with making the growth of the business well. Also help customer is gaining confidence over the websites. Customer queries can easily solved and helped in growing business
Infographic: How to Be a Customer Self Service Champ on Your Website
By conducting a survey, AnswerDash found that people like to answer the questions on their own. 89% of the users said that Answerdash provided a helpful answer.