TRACK USAGE AND RESULTS

Your Dashboard view shows top level information about AnswerDash usage, Q&A, and site pages.

• Understand which questions and answers most often lead to conversions.
• Learn what causes people to leave your site, abandon carts, or unsubscribe.
• See how many people are using AnswerDash on your site. 
• Track and quantify your support ticket deflection. 
• View the number of support tickets you've received before and after implementing AnswerDash.

TOP & TRENDING Q&A

Learn what are the most viewed Q&A on your site.

TOP PAGES AND HOTSPOTS™

Get data on which of your pages AnswerDash is being used most, and learn exactly where on your pages your customers have critical questions.

A/B TESTING TOOL

You can initiate A/B tests as often as you want, enabling you to measure the impact of changes to your site.

IDENTIFY GAPS

Get suggestions for Q&A content in the Content Gaps section of your Analytics Dashboard. Suggestions come from actual search phrases and questions asked by your visitors on your site. Convert the most common and important questions into Q&A and publish immediately.

ANSWER PATHS™

See where your customers navigate before and after viewing your Q&A—including where they leave your site.